Administrative Assistant 1

Spirit Airlines•Fort Lauderdale, FL

About The Position

The Administrative Assistant 1 provides day-to-day operational and administrative support to both Above Wing (Guest Services) and Below Wing (Ramp Services) teams. This role serves as a key liaison between frontline employees, Business Operations, and internal partners such as HR, Training, Payroll and Badging. The position requires a high level of professionalism, customer service orientation, technical competence, and discretion, as well as the ability to support employees objectively and consistently in a fast-paced airport environment.

Requirements

High school diploma or equivalent (associate degree preferred).
Must have experience with UKG/Kronos Workforce Management timecard functions and reporting capabilities.
Prior administrative, operations, or customer service experience.
Strong computer skills (Microsoft Outlook, Excel, Word).
Strong verbal and written communication skills.
Demonstrated reliability, punctuality, and professionalism.

Nice To Haves

Experience supporting unionized workgroups.
Familiarity with airline operations (Above Wing / Below Wing).
Experience with badging, access control, or compliance functions.

Responsibilities

Serve as a primary point of contact for Above Wing and Below Wing employees.
Provide guidance on Company policies, procedures, scheduling, timekeeping, and general operational inquiries.
Support issue resolution through appropriate escalation and follow-up.
Coordinate employee badging processes including new hire badging, renewals, replacements, and access changes.
Ensure accuracy, confidentiality, and compliance in all badging activities.
Liaise with airport authorities and internal Security partners.
Treat all employees with professionalism and respect.
Approach employee inquiries as service opportunities.
Maintain a calm, solutions-oriented demeanor.
Accurately enter and maintain data in Company systems and spreadsheets.
Maintain organized electronic and physical records.
Assist with reports and administrative audits.
Work collaboratively with Business Operations leadership and peers.
Avoid gossip, favoritism, or informal clique behavior.
Model Company values in all interactions.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).