Administrative Assistant 1 ADRC (Part-Time)

County of Door • Sturgeon Bay, WI

5h • Onsite

About The Position

Door County is proud to be a premier place to live, work, and visit, serving nearly 30,000 year-round residents and a vibrant seasonal population by providing essential services that support and protect the people, economy, and environment of the beautiful Door Peninsula. Within the County organization, the Aging & Disability Resource Center (ADRC) of Door County provides a central, reliable point of access for information, assistance, and community resources. The ADRC serves adults age 60 and older, adults age 18 and older with physical or developmental disabilities, individuals with mental health or substance use needs, and the families, caregivers, and community members who support them. All services are free and confidential. The mission is to offer timely, accurate information and support that helps individuals remain active, engaged, and in control of their well-being, committed to consumer-driven services, empowerment, respect, inclusion, quality, collaboration, and responsible stewardship of public resources. This part-time Administrative Assistant I – ADRC position supports the Aging & Disability Resource Center’s delivery of public services by performing front-line administrative and customer service functions. This position serves as the initial point of contact for the public and ensures accurate scheduling, financial processing, data entry, and program support. The role contributes to efficient operations, regulatory compliance, and timely access to services for older adults and individuals with disabilities.

Requirements

• Clearly and professionally interacts with the public, especially older adults and individuals with disabilities, to provide accurate information and courteous service.
• Accurately enters, manages, and reports on data across multiple systems, with attention to detail and confidentiality.
• Manages concurrent tasks efficiently, resolving routine issues independently and escalating complex concerns appropriately.
• Demonstrates working knowledge in Microsoft Office applications and proprietary databases such as Schedules Plus and Peerplace.
• Supports internal operations and public engagement through cooperative relationships with colleagues, volunteers, and external partners.
• Prioritizes administrative workflows to meet deadlines and support continuous program operations.
• High school diploma or equivalent.
• Ability to type at least 35 words per minute.

Nice To Haves

• Associate’s degree in an administrative or clerical field.
• Previous experience in customer service, front desk operations, or public sector services.
• Familiarity with ADRC systems, including Schedules Plus and PeerPlace.

Responsibilities

• Serves as the primary front desk contact by answering telephone calls, responding to emails, and assisting walk-in customers; provide accurate information and route inquires to appropriate staff.
• Coordinates scheduling and registration for ADRC and Aging programs and meals by utilizing schedules plus digital platform to ensure engagement and accurate tracking.
• Collects and accounts for meal program donations, processes activity payments, and manages gift certificate transactions in accordance with county procedures.
• Administers Senior Farmer’s Market Nutrition Program by determining participant eligibility and issuing vouchers.
• Provide backup support for the Home Delivered Meals program, including coordinating meal counts and assisting with service logistics as assigned.
• Participates in special projects and administrative assignments as directed, including data entry, and content formatting.
• Back up for mail and deposit.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees