Administrative Account Manager

Propark Mobility • Hartford, CT

30d • $55,000 • Onsite

About The Position

This position assists with all aspects of the operation, including shuttle fleet management, self-parking, and valet services.
The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top assett.
Perform routine bookkeeping functions, ensuring timely and accurate entry of financial data.
Work efficiently, effectively and accurately
Demonstrated analytical and problem solving skills
Strong attention to details and accuracy
Hands-on experience in operating MS Excel, Office & Outlook

Requirements

• Operations and administrative experience preferred
• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have impeccable conversational and written communication skills.
• You have minimum 2 years of accounting or bookkeeping experience - including managing A/R, A/P, and performing audit functions.
• You have an exceptional way with people and you bring extraordinary results.
• You have a minimum of 2 years of customer service.

Nice To Haves

• previous parking industry experience, with a hospitality focus also being a top assett.

Responsibilities

• Complete required month-end reports.
• Handle customer complaints and day-to-day operational issues.
• Act as liaison between customers, staff, and management.
• Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination.
• Oversee the customer service program to ensure customer satisfaction.
• Assist in shuttle fleet records, preventative maintenance and repairs.
• Assist office manager with administrative duties.
• Manage cash receipts, create invoices and create ageing reports.
• Review and evaluate audits to ensure integrity of revenue control.
• Respond to operational issues when needed.
• Maintain regular communication with manager and other staff and assist as needed.
• Process cash receipts and compile bank deposits for bookkeeper revenue reports. Ensure that all deposits are accurate and properly safeguarded.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Ensure compliance of company and client policies and procedures.
• Prepare reports, surveys and conduct special projects as needed.

Benefits

• We promote from within - park your career here!
• Free Parking!
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday) Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
• Wellness is provided according to city or state mandates
• Free parking while working at your assigned Propark location(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees