Admin Manager-Insurance

RAYUS Radiology•Boynton Beach, FL

About The Position

RAYUS Radiology is looking for an Administrative Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Administrative Manager, you will be responsible for the oversight of the day-to-day operations in one or more administrative areas, which may include front office, registration, scheduling, medical records, and/or insurance. This role supervises team members at one or more Center(s) within a Market. This is a full-time position working 40 hours per week. Shifts are Monday-Friday.

Requirements

High School Diploma, or equivalent
Three (3) years' of supervisory experience in an office environment
Experience using Microsoft Office Suite; Outlook, Teams, Excel, Word, PowerPoint etc.
Proficient using computer systems and typing

Nice To Haves

Associate degree in a related, relevant & applicable field
Three (3) years' medical office experience in a direct customer service role

Responsibilities

Manage applicable administrative departments, including direct supervision of department leads
Assist the Operations Manager with operational and growth initiatives, meetings with Senior Management, and budgeting
Implement strategic initiatives for the Market
Assist with monitoring management reports to ensure team member productivity and quality of service on a regular basis
Monitor team member staffing levels and coverage, including overtime, to ensure adherence to the budget
Assist in the maintenance of up-to-date and accurate database functions on all current and potential referring physicians
Coordinate patient relations, ensuring a high quality of patient service is delivered
Participate in the hiring, onboarding, and training of administrative team members
Prioritize the job flow of administrative team members
Manage overall team member staffing levels for adequate Center coverage at all times
Ensure comprehensive knowledge of company policies and procedures for administrative team members
Initiate and participate in team member performance evaluations, compensation and development, including performance improvement plans, disciplinary actions and/or terminations
Schedule and lead regular team meetings and team member one-on-ones
Ensures the administrative team members successfully function as a team
Act as liaison between technologists and the patients waiting for exams, relays messages regarding scanner status and other clinical information
Create and update the Center's information manuals as needed
Assist in greeting and checking-in patients scheduled for imaging services
Process payments as needed
Assist the front office in answering phones, scheduling patient examinations and pre-certification of exams with patients' insurance company according to existing company policy as appropriate and applicable
Communicate with the chief technologist(s) and radiologist(s) on scheduling matters
Completes other tasks and projects as assigned