Admin - Program Manager

Active Day•Cincinnati, OH

About The Position

The Program Manager – OH ID/DD, or Center Administrative Assistant (“CAA”) provides support to the Center Director in planning, facilitating and evaluating individual/group vocational and adult day support programs at a center and/or in the community. Services are designed on person center planning in accordance with members Individual Service Plans. Programs are created to build/maintain and improve social skills within the community and/or master general work skills. The Program Manager/ CAA acts as a team lead with non-exempt team members. The Program Manager/CAA has significant administrative responsibilities, works closely with Direct Support Specialists, attends member assessments, is involved in programming and acts as a backup to the Center Director (“CD”) when CD is out of the Center. The Program Manager/CAA ensures program compliance with company policies and procedures, and safety and regulatory standards. The Program Manager/CAA is expected to lead by example; maintaining a positive attitude; being a thoughtful, supportive, productive and dependable co-worker; keeping our members safe; and always working to enhance the health and happiness of the people we serve and those who care for them.

Requirements

High school diploma or GED required, Degree preferred; additional requirements as mandated by state-specific regulatory guidelines.
Minimum of two years (or full-time equivalent) Program experience in a healthcare setting strongly preferred; additional requirements as mandated by state-specific regulatory guidelines.
Prior experience working with adults with special needs preferred.
Strong communication and interpersonal skills.
Able to work a flexible schedule.
Able to stand and actively engage with members for an extended period; able to bend, pull, push, squat, turn, transfer and lift 50 pounds.
Working knowledge of Microsoft Office Word, Excel and Outlook.
Successful results of background check, and where applicable, additional state-specific regulatory requirements.
CPR and First Aid Certificate required.
Will train

Responsibilities

Promotes and guarantees the rights of and dignity and respect for all members served.
Develop, plan, organize and implement diverse and creative programs for members; draft and publish related calendars and communications.
Participates in interviews, onboarding of new hires and volunteers and oversees, in a team lead capacity, non-exempt team members and volunteers.
Assists in maintaining Center master schedule.
Oversees and maintains program areas, supplies, and equipment ensuring all are organized, clean, stocked and in good working order.
Actively participates in safety and quality initiatives, care planning conferences, and ongoing assessments and maintains accurate and updated files and records.
Actively participates in staff meetings and in-service programs; collaborate with cross- functional teams, providing feedback and suggestions for enhancing the member experience and achieving the center’s overall goals & objectives.
Assist members maintaining or improving skills including but not limited to personal care skills, social skills, vocational skills, life enrichment skills.
Complies with safety and regulatory laws and standards including but not limited to UI/MUI reporting, HIPAA, etc.
Other duties and responsibilities as changed or assigned at any time.