What You Will Do Files department records/documents according to established guidelines Fields and screens telephone calls, letters and other correspondence and uses knowledge of department procedures to answer routine questions Solves general problems for internal and external customers May handle confidential and sensitive information Prepares routine documents, reports and other correspondence for the department in a timely manner Proofreads and edits documents for spelling and grammar Schedules appointments and maintains calendars for department and supervisor Assists in preparing agendas for meetings, organizing supporting documents for meetings and taking minutes for meetings Makes travel arrangements and serves as contact person for attendees Helps to onboard new employees by arranging workspace, arranging computer equipment, supplies, etc. Assists with coordination of special events, provides logistical support such as room reservations, catering, etc. Sorts and distributes physical mail according to line of business and ensures correspondences are sent to the appropriate recipients Processes department invoices, including any physical alteringHandles incoming calls for general claims line; triage voicemails or questions accordingly
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees