Admin Assistant, Product Development & Operations

Guidewire • San Mateo, CA

20h • $62,000 - $94,000

About The Position

Join Guidewire’s Product Development and Operations (PDO) team to build foundational skills while supporting a high-impact organization that delivers secure, scalable solutions to the world’s leading P&C insurers. You’ll gain hands-on experience in operations, communications, and event coordination, with clear mentorship, structured onboarding, and opportunities to apply AI tools to everyday work. Expect a collaborative culture that values curiosity, ownership, and continuous improvement. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI —empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Requirements

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
• Strong organization and time management; you keep multiple moving parts aligned and on schedule.
• Clear written communication; you can turn notes into crisp summaries and action lists.
• Initiative and a service mindset; you anticipate needs and follow through.
• Comfort with productivity tools (e.g., Google Workspace) and willingness to learn new systems.

Nice To Haves

• 0–2 years in administrative support, operations, event planning, student leadership, or similar experience (internships/co-ops count).
• Bachelor’s degree preferred or equivalent experience.
• Familiarity with calendaring, conferencing, and basic project tracking tools.

Responsibilities

• Manage core admin activities for a busy team: calendar support, meeting scheduling, travel coordination, and expense processing—growing scope as you ramp.
• Coordinate internal events and team rituals (all-hands, offsites, learning sessions), from logistics and vendor coordination to attendee communications.
• Draft concise agendas, capture action items and decisions, and maintain shared documentation so teams can move quickly.
• Support internal communications by creating short blog posts, updates, or spotlights that amplify wins and share lessons learned.
• Own well-scoped, entry-level projects (e.g., process checklists, event playbooks, onboarding kits) with mentorship and clear success criteria.
• Shadow experienced coordinators to learn best practices, then progressively take the lead on recurring workflows.
• Track simple operational metrics (attendance, on-time starts, satisfaction surveys) and suggest small, measurable improvements.

Benefits

• Flexible work environment
• Health and wellness benefits
• Paid time off (including volunteer time off)
• Market-competitive pay and incentives.
• Continual development, mentorship, and clear growth paths within Guidewire’s global organization.
• All new hires participate in our in-person orientation process to ensure a strong start.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees