Admin Assistant (Front Desk)

Alexandra Lozano Immigration Law PLLC•Seattle, WA

23d•$20 - $23•Onsite

About The Position

The Administrative Assistant provides essential support to ensure the smooth and efficient operation of an immigration law firm. This position involves a variety of administrative, clerical, and organizational responsibilities critical to daily legal operations. The ideal candidate is highly organized, detail-oriented, bilingual (English/Spanish), and capable of handling sensitive information with professionalism and discretion.

Requirements

Bachelor’s degree in a related field preferred; equivalent experience considered.
Bilingual in English and Spanish is required.
Minimum of 2 years of administrative experience, preferably in a legal or immigration law setting.
Proficient in Microsoft Office Suite, Google Workspace, and case management software.
Strong organizational, time management, and multitasking skills.
Excellent written and verbal communication skills.
High attention to detail and ability to troubleshoot administrative issues.
Comfortable with office technology (printers, scanners, etc.).
Ability to work independently and collaboratively in a fast-paced environment.
Professional demeanor and strong interpersonal skills when interacting with clients and team members.

Responsibilities

Maintain a clean, organized, and professional office environment.
Manage, receive, and process client documentation in accordance with firm procedures.
Accurately input client intake information into case management systems.
Process record requests and ensure timely follow-up.
Answer and direct phone calls, emails, and client inquiries in a professional manner.
Draft, proofread, and edit correspondence, reports, and legal documents.
Ensure timely and accurate internal and external communication.
Schedule and coordinate appointments, meetings, and conferences.
Arrange travel accommodations and itineraries for attorneys as needed.
Maintain and update attorney calendars to reflect current appointments and deadlines.
Organize and manage electronic and physical filing systems.
Create, edit, and manage reports.
Collaborate with team members to support client services and legal operations.
Handle confidential and sensitive information with the highest level of discretion.
Greet and assist clients during in-person visits.
Manage client check-ins to ensure a welcoming and professional experience.
Provide responsive, courteous support to address client needs or direct them to appropriate staff.
Perform other related administrative tasks and duties as assigned.