Admin Assistant 3 - Speech and Hearing Sciences Clinic

University Of New Mexico • Albuquerque, NM

50d • $18 - $21 • Onsite

About The Position

This position is unique in that the academic component includes supporting faculty in delivering high-quality undergraduate and graduate education programs, while also playing an integral role in the department's clinical operations. This position will perform a variety of administrative and clinical support duties which require a range of skills and knowledge of organizational policies and procedures. Working closely with the Department Administrator, Clinic Director, and Patient Clinical Support Coordinator, this position will also complete tasks related to our clinic that include but are not limited to the following: Interacts with and/or oversees interaction with patients, in person and/or over the phone assesses nature and urgency of complaint; obtains preliminary patient and insurance information, and schedules and coordinates appointments with practitioners. Obtains, creates, and maintains patient charts, histories, and related records and files, maintains manual and automated patient record keeping systems, Assists with patient billing, enters and maintains billing data and records, coordinates all financial and administrative procedures and documentation for the clinic, Provides receptionist, staff, and secretarial support for the clinic; schedules and facilitates meetings and/or classes, initiates and prepares correspondence, researches information, and prepares reports, as appropriate. Assists with all clinical administrative procedures, records and documentation in compliance with relevant regulations, policies, and standards; compiles and prepares operational and activity reports, in compliance with procedural requirements. Ensures that all graduate students are in compliance with Department Clinic requirements May supervise and/or lead lower graded staff and/or student employees. Performs miscellaneous job-related duties as assigned The final salary for this position is dependent upon total Education and Experience See the Position Description for additional information.

Requirements

• High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's healthcare employee vaccination requirement.

Nice To Haves

• Experience scheduling appointments and maintaining calendars; scheduling, coordinating and facilitating meetings, facilities usage, events, and/or travel arrangements, as required.
• Proficiency in Microsoft Office Suite - Word, Excel, and Access
• Minimum of two years reception experience preferably in a clinical setting
• Experience working in a clinic environment including knowledge of patient registration procedures and documentation, care charts, patient histories, and medical terminology
• Ability to establish, update, and maintain unit's files, inventories, and records; implement and maintain data management systems, as required.
• Knowledge of clinical operations and procedures including experience with Cerner Millennium applications including Scheduling PowerChart, IDX, and other Frontline procedures
• Ability to react calmly and effectively in emergency situations.
• Experience with UNM purchasing policies, PCard, and Chrome River Expense
• Familiar with UNM Business Policies and Procedures
• Ability to converse with clients in Spanish

Responsibilities

• Interacts with and/or oversees interaction with patients, in person and/or over the phone assesses nature and urgency of complaint; obtains preliminary patient and insurance information, and schedules and coordinates appointments with practitioners.
• Obtains, creates, and maintains patient charts, histories, and related records and files, maintains manual and automated patient record keeping systems,
• Assists with patient billing, enters and maintains billing data and records, coordinates all financial and administrative procedures and documentation for the clinic,
• Provides receptionist, staff, and secretarial support for the clinic; schedules and facilitates meetings and/or classes, initiates and prepares correspondence, researches information, and prepares reports, as appropriate.
• Assists with all clinical administrative procedures, records and documentation in compliance with relevant regulations, policies, and standards; compiles and prepares operational and activity reports, in compliance with procedural requirements.
• Ensures that all graduate students are in compliance with Department Clinic requirements
• May supervise and/or lead lower graded staff and/or student employees.
• Performs miscellaneous job-related duties as assigned

Benefits

• The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.
• In addition, UNM offers educational benefits through the tuition remission and dependent education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees