Admin and Collection Specialist
About The Position
Are you a motivated individual with excellent communication skills and a knack for problem-solving? Are you seeking a rewarding career opportunity in the financial services industry? Look no further! Gee Dealer Services is currently seeking a dedicated and results-driven Collections Specialist and Admin to join our dynamic team. Gee Dealer Services has an opening for a bright Collections Specialist and Admin to support our busy auto finance/collections team near PDX. Gee Automotive is one of the fastest-growing companies in the state of Oregon and we have dealerships located throughout the Pacific Northwest. Now is the time to join us! Working as our Collections Specialist and Admin, you would be mainly doing posting payments and reconciliations, but collections and other duties as assigned are also part of your tasks. The ideal candidate would have prior collections experience within the automotive industry. Schedule: This is is a Full-Time, In Office, Position Monday - Friday,8 AM - 5 PM. Gee Dealer Services is a leading financial services company specializing in automotive loans and collections. With our commitment to excellence, we have built a reputation as a trusted provider of financing solutions in the industry. We strive to support our customers while maintaining a positive and professional work environment for our employees. Salary starts at $49k per year! In addition to financial compensation, we provide a comprehensive benefits package, including health insurance, retirement plans, paid time off, and opportunities for professional development and growth. Admin and Collection Specialist: To be considered for this position, you should meet the following qualifications:
Requirements
- High school diploma or equivalent; some college coursework is preferred.
- Previous experience in collections, accounts receivable, or a related field is desirable.
- Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally.
- Excellent negotiation and problem-solving abilities to reach mutually beneficial resolutions.
- Empathy and patience when dealing with customers in challenging situations.
- Proficiency in computer systems and software, including MS Office, QuickBooks, and collection software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills with attention to detail and accuracy.
- Knowledge of relevant laws and regulations related to collections (e.g., Fair Debt Collection Practices Act) is a plus.
- Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen – THC not included in the screening.
Nice To Haves
- Previous experience in collections, accounts receivable, or a related field is desirable.
- Knowledge of relevant laws and regulations related to collections (e.g., Fair Debt Collection Practices Act) is a plus.
Responsibilities
- Reconciles and posts payments on accounts accurately and promptly.
- Receipts all monies received checks for money due.
- Enters finalized cash receipts and updates accounts receivable ledger by customer.
- Files all cash receipt records, check stubs, and bank receipts.
- Prepares cash deposits and fills out the cash control sheet daily.
- Reconcile statements and follow-up collections as necessary.
- Prepares accounts receivable statements monthly.
- Performs background checks on credit applications. Gives approvals for current charges.
- Processes daily credit card & recurring payments.
- Researches and processes chargebacks, returns, and bad checks.
- Answers account receivable phone calls and follow up on inquiries.
- Updates customers' account information.
- Deal Funding
- New Customer Welcome packets
- File Management
- Maintenance of Title Log
- Assistance with small claims judgements
- Fills in for other administrative positions as needed and directed by management.
- Assists with related special projects as required.
- Maintains a professional appearance and neat work area.
- Initiates collection calls on all receivables
- Other duties as assigned
Benefits
- health insurance
- retirement plans
- paid time off
- opportunities for professional development and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
