Collection Specialist

Global TekMed Holdings • Las Cruces, NM

2d

About The Position

The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth.

Requirements

• Good verbal and written communication skills.
• Excellent analytical skills with great attention to detail.
• 1-3 years of previous collections experience preferred.
• Previous customer service experience required.

Nice To Haves

• Previous financial or account experience preferred.
• Previous experience with CRM software and accounting software preferred.
• Previous experience working with Veterans preferred.

Responsibilities

• Locate and communicate with clients regarding overdue payments.
• Maintain record of status of collection efforts.
• Review financial status of clients to determine their ability to pay.
• Prepare reports and present data to Management and Revenue Affiliates.
• Negotiate payment plans based on management approval.
• Ensure fair debt collection practices are maintained.
• Stay current on relevant regulations.
• Resolve disputes related to payments or account statuses.
• Ensure Collection Manager is updated with collection efforts.
• Perform administrative tasks as assigned.
• Maintain a professional and respectful approach while dealing with clients.

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed