Adjustments Transaction Processor

ConduentMilwaukee, WI
$18 - $18Onsite

About The Position

The Adjustments Transaction Processor is an entry-level, onsite role responsible for performing a variety of transaction processing and account adjustment activities. This position supports business operations through accurate data entry, document processing, and account reconciliation while following established procedures and guidelines. A typing assessment is required for this role.

Requirements

  • Must be at least 18 years of age
  • High school diploma or GED required (some college preferred)
  • Ability to pass a criminal background check and drug screen
  • Strong attention to detail and accuracy
  • Ability to work independently and follow detailed procedures
  • Comfortable sitting for long periods while working at a computer
  • Strong computer and data entry skills
  • Quick learner with the ability to multitask

Nice To Haves

  • Experience in accounting, bookkeeping, payroll, accounts receivable, or accounts payable is preferred
  • Vocational training, certification, licensure, or equivalent experience may be required in some areas

Responsibilities

  • Post payments and adjustments to customer accounts
  • Research and resolve payment discrepancies
  • Set up debts and process account adjustments
  • Reissue checks; process stop payments and EFT payments
  • Run and review reports
  • Contact employers or payors to obtain additional payment information
  • Prepare and send letters and outbound correspondence
  • Ensure accounts are balanced prior to transmitting data
  • Perform high-accuracy data entry with discretion
  • Sort, image, archive, and classify documents by form type
  • Identify documents and their purpose; create and maintain databases
  • Capture and verify data according to client and contract requirements
  • Verify data extracted from automated tools
  • Transmit processed data to the appropriate next level
  • Comply with all company policies, procedures, and standards
  • Perform other duties as assigned

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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