Adjustments Specialist

First National Bank Texas • Killeen, TX

9d

About The Position

Position level dependent upon experience and performance
FCBI is a equal opportunity employer.

Requirements

• At least 18 years of age
• High school diploma or equivalent
• Working knowledge of Microsoft office and general office equipment
• Ability to communicate in a professional manner verbally and in writing
• Ability to work independently to meet deadlines but remain flexible
• Well-organized, with sharp attention to detail
• Capacity to work with frequent interruptions and perform repetitive tasks
• Demonstrate emotional control under stress and strict deadlines
• Strong customer service skills (both internal and external customers)
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift up to 25 pounds

Responsibilities

• Research general ledger and internal checking accounts assigned
• Resolve reconciling items
• Reconcile ATM s
• Research and resolve outstanding ATM discrepancies
• Communicate with other bank employees, financial institutions, outside vendors, and account holders, using phone, email, and pre-scripted letters
• Research and clear adjustments with correspondent accounts/returns/not our items/duplicates
• Process the duplicate detect report and make appropriate entries
• Research all proof corrections and new account rejects
• Scan documentation daily and maintain filing of closed adjustment cases
• Make decisions on routine issues in accordance with company policy, department procedures and assigned approval limits
• Regular and predictable attendance and punctuality
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED