Acquisitions Property Mobile Support Specialist

mPower, Inc. • Bethesda, MD

41d • $55,000 - $65,000

About The Position

The Acquisitions Property Mobile Support Specialist position will provide end-to-end IT asset and acquisition activities, from software renewals and contract analysis to property tracking and mobile device management. The ideal candidate excels in operational coordination, vendor engagement, and maintaining accurate, compliant records across multiple critical functions.
· Provide comprehensive operational support across IT acquisitions, property management, and mobile device administration.
· Ensure all IT assets and services are procured, tracked, deployed, and maintained in accordance with organizational policies, federal requirements, and lifecycle management best practices.
· Coordinate with internal teams, vendors, and leadership to maintain accurate documentation, optimize resource usage, and support day-to-day technology needs.
· Perform detailed analysis and reporting to assist decision-makers with planning, compliance, budgeting, and process improvement.

Requirements

• Hands-on experience with Procurement Systems (such as POTS), ideally within the Federal workplace.
• In-depth knowledge of procurement and order fulfillment processes within an enterprise/federal environment.
• Awareness of the IT Asset Management Lifecycle from Procurement to Disposition.
• Experience working with the Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
• Knowledge of current mobile devices, IT hardware, and components, including peripherals.
• Experienced in serving as the sole point of contact for multiple equipment vendors.
• Strong communication skills and attention to detail.
• Have public trust clearance, or be able to obtain.

Nice To Haves

• Bachelor’s degree in Finance, Business, or Information Technology.
• ITIL v4 certification.
• Formal training on Acquisitions, Property Management, and ITAM lifecycle.
• Hands-on experience with Property Management systems (such as SunFlower, NBS Personal Property)
• Experience with IT Service Management Solutions (such as ServiceNow).

Responsibilities

• Support IT software and license renewals, including market research, quote analysis, acquisition planning, and post-award tracking.
• Analyze existing software contracts for business alignment, compliance, usage, and budget priorities. Recommend contract renewals, modifications, and terminations.
• Develop and maintain relationships with vendors and solution providers to obtain favorable pricing and ensure compliance with terms, schedules, and other provisions of purchase orders and acquisition contracts consistent with customer requirements and procurement policies/procedures.
• Evaluate new information systems, products, or services and provide recommendations.
• Maintain accurate and up-to-date documentation and prepare reports and analysis for executive leadership and decision-makers.
• Track inventory numbers, alerting stakeholders when stock is running low.
• Receive shipments and alert requesters. Decal accountable property and submit information into the appropriate systems. Coordinate delivery of items that do not go into the storage room. Report damaged/defective shipments to the vendor. Resolve delivery and acceptance discrepancies.
• Assign technology equipment to users, coordinating with desktop support for provisioning, and update property tracking systems.
• Receive technology equipment from offboarding users, receive broken or obsolete equipment, update property tracking systems, securely wipe devices, and prepare equipment for surplus.
• Provide requesters with property reports.
• Assist with property audits.
• Track and allocate stock across all client locations. Recommend acquisition purchases when needed and request quotes.
• Determine whether devices can be redeployed, eligible for recycling credit, or should be designated for surplus.
• Confirm SIM activation, verify serial numbers and enrollment, and ensure required security policies, applications, and configurations are applied before deployment.
• Assign devices to users.
• Determine whether temporary data plans or service adjustments are needed. Port numbers and disconnect lines.
• Troubleshoot mobile device issues and escalate to appropriate teams.
• Support anomaly checks, audits, billing reconciliation, usage pattern analysis, and metric compilations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees