Acquisition Specialist

Penske Automotive Group • Santa Ana, CA

3h • $45,000 - $100,000

About The Position

Crevier BMW, a Penske Automotive Group dealership, is looking for an experienced
Acquisition Specialist to join our team and help deliver extraordinary customer
experiences while growing our vehicle inventory through service-lane engagement
and client outreach.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging
workplace that promotes excellence and achievement, and we aim to deliver the
very best experience possible to our customers. We are looking for dedicated and
motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you
have the opportunity to make a positive impact on our organization and customers
every day. The Acquisition Specialist creates a VIP experience in the service
drive by engaging customers, offering complimentary vehicle appraisals, and
assisting clients interested in selling or upgrading their vehicles while
supporting overall dealership sales efforts.

Pay for this position is $17 per hour plus commission. The expected pay is
$45,000 to $100,000 per year.

Requirements

• Genuine interest in providing an exceptional, VIP-level customer experience.
• Automotive Experience not required, but a drive to succeed is!
• Strong communication skills with the ability to confidently engage customers in person, over the phone, via email, and text.
• Strong work ethic with the ability to perform in a fast-paced, results-driven environment.
• Ability to follow directions, remain coachable, open-minded, driven, and eager to learn.
• Solid computer skills and comfort working with CRM systems and digital tools.
• Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
• Ability to demonstrate the feature, benefits and value of vehicles using print, digital and in person communication
• Ability to vary communication style to the needs of the customer
• Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact business
• Computer proficiency
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others
• High School Diploma or equivalent; and one to two year related experience and/or training; or equivalent combination of education and experience. Prior retail experience is required.

Nice To Haves

• Associate's degree (A. A.) or equivalent; and one to three year related experience and/or training; or equivalent combination of education and experience. Prior retail experience in a dealership is preferred.
• Manufacturer training is preferred but not required

Responsibilities

• Customer Experience: Deliver a VIP Service Drive experience by greeting service customers, building rapport, and offering complimentary vehicle appraisals and upgrade opportunities.
• Outreach & Marketing: Proactively contact service clients through phone calls, emails, and text messages to generate acquisition and upgrade opportunities.
• Inventory Growth: Assist in appraising vehicles and acquiring customer-owned vehicles for dealership inventory.
• Sales Support: Sell vehicles and support customers interested in selling or upgrading their current vehicles while in service.
• Growth Mindset: Strive to grow the dealership and your career by achieving individual and team performance goals.

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the Best Dealerships to Work For and OC Best Places to work 2024, 2025.
• Proudly named to Glassdoor's Best Places to Work.
• Top-rated Google Dealership in the Country 4.8 Stars 6,000 reviews
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED