Acquisition Account Manager - Experiences, NYC

Maleda TechNew York, NY
9d$65 - $70Onsite

About The Position

Maleda Tech is seeking an experienced Acquisition Account Manager to support the growth of a high-impact experiences marketplace by identifying, pitching, and onboarding compelling local activities in New York City. This role sits within a fast-moving, entrepreneurial environment and focuses on sourcing high-quality experiences that bring people together in meaningful, real-world ways. You will own the end-to-end acquisition lifecycle—from lead generation and pitch through onboarding, optimization, and early-stage host success. This is an ideal opportunity for someone who thrives in ambiguity, understands cultural trends, and enjoys building something from the ground up.

Requirements

  • 6+ years of experience in acquisition, partnerships, account management, sales, or supply-focused roles
  • Bachelor’s degree or equivalent practical experience
  • Deep knowledge of the New York City market and its cultural landscape
  • Strong eye for quality, trend-spotting, and market shifts
  • Proven ability to deliver results against KPIs and business targets
  • Comfortable working in ambiguous, fast-changing environments
  • Experience collaborating across creative, technical, and business teams
  • Proficiency with CRM and organizational tools (e.g., Salesforce, Airtable or similar)

Nice To Haves

  • Strong interest or background in the local food scene is highly preferred

Responsibilities

  • Sourcing & Market Insight
  • Identify, research, and source high-quality local experiences aligned with the city’s culture and demand trends
  • Stay current on travel, entertainment, food & beverage, arts, and hospitality trends
  • Build and maintain city-specific lead pipelines, including “off-the-beaten-path” opportunities
  • Sales & Acquisition
  • Pitch the value proposition to prospective experience hosts and partners
  • Develop experience concepts, structure run-of-show details, and manage leads through the acquisition funnel
  • Own and manage a personal book of business with full accountability for outcomes
  • Use creative strategies to overcome friction and accelerate acquisition timelines
  • Optimization & Retention
  • Support newly onboarded hosts through their first 3–6 months, ensuring a strong launch
  • Advise on pricing, availability, merchandising, and experience optimization
  • Drive early retention and success for priority hosts
  • Collaboration & Communication
  • Partner cross-functionally with business, operations, design, and leadership stakeholders
  • Provide regular updates, surface risks, and contribute to solution-oriented problem solving
  • Build compelling business cases to address blockers and improve efficiency
  • Tracking & Reporting
  • Maintain accurate data hygiene across CRM and tracking tools
  • Report on performance trends, insights, and opportunities for improvement
  • Stay aligned with best practices, training updates, and operational standards
  • Quality & Brand Alignment
  • Ensure all sourced experiences meet established quality and taste standards
  • Align supply acquisition with broader brand and marketplace goals
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