ACI Client Partner

TATA Consulting ServicesBoise, ID
49d$147,000 - $203,000

About The Position

The Client Partner will be responsible for Strategic account planning to drive growth

Requirements

  • Experience in Managing CXO Connects and Non-CIO Relationships
  • Understanding of Retail Domain - Merchandising, Supply Chain, Ecommerce Operations
  • Experience in developing business proposals and make presentations to clients
  • Associate must have 15+ years experience with minimum 2 years' experience as Client Partner with team size of 300+ FTE
  • Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions
  • Experience collaborating, communicating, and influencing internal and external stakeholders, including cross-functional teams
  • Understanding the client's business, industry, competition, company priorities and define success metrics and set goals for joint partnership objectives
  • Capacity to gain mastery of our products and combine it with an understanding of our client's product/systems to drive long term big bet solutions with clients

Nice To Haves

  • Experience in managing large BPS engagements for Retail would be preferred

Responsibilities

  • P&L ownership for assigned portfolio
  • Cultivating executive relationships in the assigned account
  • Identify and lead new business growth opportunities
  • Manage complex workstreams end to end, and remain flexible on a dynamic account
  • Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
  • Align services with strategic objectives
  • Participating in Strategic Governance meetings
  • Review engagement performance
  • Travel as needed

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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