ACH Representative

Community Financial System, Inc.•Canton, NY

10h

About The Position

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. This position is responsible for the daily activities associated with the Automated Clearing House.

Requirements

A High School diploma or equivalent required.
Proficient reading, writing, grammar, and mathematical skills as well as strong computer skills with proficiency in Microsoft Word and Excel required.
Candidate must be detail oriented and have excellent communication, customer service, organization and data entry skills.
At least one year of office-related experience in a fast-paced environment normally required.
All applicants must be 18 years of age or older.

Nice To Haves

An Associate’s Degree in Business or Accounting preferred.
One (1) year of banking experience preferred.

Responsibilities

Process A.M./P.M. Fed. Files.
Review and process OFAC files A.M./P.M.
Research and input daily memo list.
Research and process Notice of Changes, pre-notes, and Regulation E or reclamation returns.
Balance the ACH (Automated Clearing House) reconcilement and clear differences.
Process charge backs report.
Process reclamations, Indemnity letters, and trace requests.
Research and process returns and correction report.
Process deletions for un-posted as needed.
Assist with research as needed on customer issues.
Research and clear differences on ACH balancing.
Work with Electronic Banking as needed with originator.
Provide back up support for other applications as needed.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.