Accounts Receivable Supervisor

Associa•Richardson, TX

About The Position

The Accounts Receivable Supervisor is responsible for training and supervising Accounts Receivable employees and assisting in all aspects of Association accounting processes. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa’s credit requirements.

Requirements

Understanding of banking processes and working with multiple entities.
Knowledge of accounting principles, practices, and procedures in accordance with US GAAP.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Strong conflict resolution and problem-solving skills.
Effective professional communication skills, including phone, interpersonal, written, and verbal communication.
Strong customer service orientation.
Self-motivated, proactive, detail-oriented, and able to work collaboratively in a team environment.
Strong time management skills with the ability to prioritize time-sensitive tasks.
Associate’s degree required.
5–7 years of directly related or closely related professional experience.
3–5 years of management and/or supervisory experience.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Supervise a team of Accounts Receivable (A/R) staff assigned by branch region.
Manage and maintain the association processing calendar and schedule for the region.
Assign and prioritize daily tasks for A/R staff.
Monitor and track daily performance metrics.
Evaluate staff performance to identify development opportunities and leverage specialized skills.
Ensure timely and accurate processing by Accounts Receivable clerks.
Coordinate with the branch Financial Accounting Support Person (FASP) for the assigned region.
Manage and approve employee system access changes.
Oversee workload distribution, including backfill coverage and adjustments for volume fluctuations.
Assign branch portfolios to A/R staff based on experience, skill level, and capabilities.
Collaborate with the Billing Manager, Staff Accountant Supervisors, and other organizational leaders as needed.
Maintain cash reports used to track key performance indicators (KPIs) and support staff allocation decisions.
Train, mentor, and develop staff to meet departmental goals and requirements.
Oversee Banking staff performance, including performance reviews, disciplinary actions, and hiring decisions.
Perform other duties as assigned.