Accounts Receivable Specialist

Multi-Flow Industries LLC•Huntingdon Valley, PA

11d

About The Position

With over 80 years of experience, Multi-Flow Industries has evolved from a local manufacturer servicing fountain beverage account to a leading provider across the food service, hospitality, and institutional markets throughout the eastern seaboard. With enhanced facility capabilities and a commitment to innovation, quality assurance, and operational excellence, we remain at the forefront of product development and customer service integrity. Position Summary The Accounts Receivable Specialist is responsible for managing the full-cycle accounts receivable process to ensure timely, accurate, and efficient billing and collections. This role supports the organization’s financial health by maintaining strong customer relationships, resolving billing discrepancies, and improving AR processes through analysis and collaboration.

Requirements

2+ years of corporate accounts receivable and collections experience
Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred (relevant experience may be considered in lieu of degree)
Solid understanding of accounting principles and AR processes
Proficiency in Microsoft Office Suite, particularly Excel
Experience working with ERP systems and General Ledger platforms
Strong analytical, problem-solving, and research skills
Excellent verbal and written communication skills
High level of accuracy, attention to detail, and organizational ability
Ability to manage multiple priorities in a deadline-driven environment

Responsibilities

Manage full-cycle accounts receivable functions, including invoicing, payment application, collections, and account reconciliation
Proactively follow up on outstanding balances and resolve client billing issues in a timely and professional manner
Identify causes of account delinquency and partner with management to implement corrective actions
Monitor assigned accounts and analyze aging and collection reports to prioritize collection efforts
Communicate with customers via phone, email, and written correspondence to secure payment and maintain positive relationships
Investigate and resolve billing variances, discrepancies, and customer inquiries by identifying root causes
Process customer credit memos, adjustments, and refund requests accurately and in accordance with company policy
Adapt to varying invoicing methods across systems and company divisions
Collaborate cross-functionally with Sales, Operations, and Invoicing teams to implement process improvements and system updates
Support monthly close activities, audits, and reporting by analyzing and posting financial data
Assist with special projects and continuous improvement initiatives within the Accounting department