Accounts Receivable Specialist

OptConnect Management, LLC • Kaysville, UT

2h • Onsite

About The Position

We are seeking a highly motivated, detail-oriented Accounts Receivable Specialist to support and maintain a modern, highly automated billing and collections environment. This role extends beyond traditional invoicing and customer reporting and plays a key role in billing system governance, issue diagnosis, and process improvement.

The Accounts Receivable Specialist will be a full-time associate working in our Kaysville, UT office and will be an active contributor to the accounting team under the direction of the Accounts Receivable Manager. The ideal candidate is a strong problem-solver with a process-driven mindset who is comfortable working within ERP and billing systems, investigating root causes of billing issues, and helping improve and standardize processes as automation continues to expand.

Requirements

• Accounts receivable and collections experience required
• Customer service oriented
• Excellent verbal and written communication skills
• Data entry skills along with a knack for numbers
• Proficient in MS Office

Nice To Haves

• Knowledge of NetSuite or other ERP system a plus

Responsibilities

• Serve as a primary point of contact for customers, including handling phone conversations to resolve billing questions, payment issues, and account discrepancies.
• Maintain and monitor automated billing and payment systems to ensure accurate invoicing and cash application, while diagnosing and resolving billing discrepancies and customer account anomalies within ERP and billing platforms.
• Partner with internal teams to identify root causes and implement corrective actions, manage collections activities, and perform system-based accounts receivable reviews and reconciliations.
• Support month-end close activities, maintain internal controls over AR processes and system configurations, and document and improve billing workflows.
• Participate in testing and rollout of system enhancements and provide internal support related to billing processes, with a focus on timely issue resolution rather than routine invoice distribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees