Accounts Receivable Specialist

Rose Roofing & Restoration•Sterling, VA

About The Position

The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely invoicing and collections. This role plays a key part in monitoring homeowner and insurance deposits, applying credits, tracking referrals, and moving jobs efficiently through the company’s financial and operational pipeline.

Requirements

High school diploma or equivalent (Associate’s degree in accounting or finance preferred)
Previous accounts receivable or bookkeeping experience preferred
Strong attention to detail and accuracy
Ability to manage multiple accounts and deadlines
Proficiency with accounting software and spreadsheets
Strong communication and organizational skills
Financial accuracy and consistency
Time management and prioritization
Professional customer communication
Problem-solving and follow-through

Responsibilities

Receive, record, and track homeowner deposits
Ensure deposits are applied accurately to the correct jobs and accounts
Reconcile deposit records with accounting systems
Process and track insurance-related deposits
Follow up on outstanding insurance payments as needed
Generate and send accurate invoices to homeowners
Post payments (checks, electronic payments, etc.) in a timely manner
Resolve payment discrepancies and customer billing questions
Apply and monitor homeowner credits
Ensure credits are properly documented and reflected in customer accounts
Communicate credit balances when applicable
Track homeowner referral credits or incentives
Ensure referrals are recorded accurately and applied according to company policy
Move jobs through the financial pipeline
Coordinate with operations, project managers, and sales teams to ensure billing milestones are met
Monitor job statuses to ensure accounts remain current
Maintain organized and accurate accounts receivable records