Accounts Receivable Specialist

Johnstone Supply - J Team GroupRaleigh, NC

About The Position

The Accounts Receivable Specialist ensures the efficient operation of the company by performing day-to-day Accounts Receivable (AR) duties, in addition to other administrative, operational and clerical functions.

Requirements

  • High School Diploma / GED required OR equivalent combination of education and experience.
  • 1 year experience as a Bookkeeper, Accounts Receivable Clerk, or similar position.

Nice To Haves

  • Associate or bachelor's degree in business, accounting or related field.
  • 3 years related experience.
  • Experience working in a wholesale or retail environment.

Responsibilities

  • Prepare and issue AR invoices and billings to customers, ensuring invoice accuracy and verifying that appropriate freight, taxes, service, and other charges are included.
  • Receive payments and apply them to customer accounts, reconcile payments and note any discrepancies, and perform regular bank statement reconciliations to ensure proper posting of all receipts.
  • Process warranty, return, and other credits, discounts, and refunds and ensure that money is credited back to customer accounts.
  • Regularly review aging reports and monitor customer accounts for delayed payment, non-payment, overpayment, and other irregularities, identifying accounts that are near or past due and communicating exceptions to management per company guidelines.
  • Call on accounts to encourage payment and update accounts with notes on when payment will be received, maintaining holds on delinquent accounts and recommending accounts for collection to owner or manager.
  • Contact customers to resolve payment discrepancies, seeking authorization for write-offs (e.g. service charges) from management per company guidelines.
  • Prepare checks for bank deposits using approved company methods.
  • Assists with reconciliation of cash drawers and processing deposits.
  • Maintain accurate AR records and customer files, reviewing them and other documents to obtain information or to respond to requests.
  • Prepare and maintain reports requested by management and print and distribute periodic financial reports.
  • Assist with internal and external audit support if necessary.
  • Perform day-to-day clerical and office functions as needed, which may include reporting, filing, data-processing, sorting incoming mail, answering phones, preparing written and electronic correspondence, coordinating activities, scheduling, monitoring and purchasing office supplies, and other clerical duties.
  • May provide administrative and clerical support to management and other departments, which may include sales, operations, branch locations, purchasing, accounting and warranty processing.
  • Assist with special duties and assignments as needed to support the efficient functioning of the store or group, which may include tasks such as creating flyers and promotional materials, updating Website, and preparing specialized forms, documents or reports
  • Adhere to all company policies, procedures, standards, and business ethics codes.
  • Treat all customers and coworkers with a helpful and courteous attitude while maintaining professional communication.
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