Accounts Receivable Representative

Associa•San Ramon, CA

8d•$47,000 - $50,000•Onsite

About The Position

Common Interest Management Services (www.commoninterest.com), an Associa company, is one of the largest and fastest growing HOA community management firms in the Bay Area. We have been in business for 30 years with offices in San Mateo, San Ramon, Campbell, Stockton, Modesto, Novato and Brentwood. We offer a comprehensive benefits package including Medical, Dental, Vision, 401K plan with match, Vacation, Sick and Holiday pay. We enjoy having fun together and celebrate at our annual company picnic, holiday party and onsite activities. About the role The ideal candidate, will manage a full portfolio of homeowner’s associations in cooperation with a community relationship manager. Core responsibilities include: Management of accounts receivable (accounting for money paid to homeowner’s associations) Monthly billings to homeowners Monthly late fee and finance charge assessment to accounts Manage delinquent payment activity and homeowner correspondence; work to outsource collections activity with third-party collection company Miscellaneous cash receipts Partner with Community Managers to investigate inbound queries from Board members Direct inbound customer service calls to answer homeowner questions regarding billing, late fees, account history and payment status Change of ownership after escrow closes This is a full time position working Monday - Friday, 8:00am-4:30pm onsite in our San Ramon location.

Requirements

a great attitude toward the Accounting profession
three-to-four years of experience and meaningful career progression over time.
High School diploma required, BS in Accounting preferred.
Strong customer service skills, ability to engage customers in a positive and memorable way;help problem solve customer questions quickly and without conflict
Strong detail orientation with careful execution of tasks without errors
Strong written and verbal communication skills
Strong organizational and time management skills
Strong computer skills with MS Office, Teams, Adobe, Outlook and Excel
Collaborative personality with a proven ability to work within a team

Nice To Haves

Ability to speak languages in addition to English is a plus

Responsibilities

Management of accounts receivable (accounting for money paid to homeowner’s associations)
Monthly billings to homeowners
Monthly late fee and finance charge assessment to accounts
Manage delinquent payment activity and homeowner correspondence; work to outsource collections activity with third-party collection company
Miscellaneous cash receipts
Partner with Community Managers to investigate inbound queries from Board members
Direct inbound customer service calls to answer homeowner questions regarding billing, late fees, account history and payment status
Change of ownership after escrow closes