Accounts Receivable, Customer Service Operations

Cardinal Health

4d•$20 - $26•Hybrid

About The Position

What Accounts Receivable Specialist contributes to Cardinal Health Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.

Requirements

HS, GED, bachelor’s degree in business related field preferred, or equivalent work experience preferred
2 + years’ experience as a Medical Biller or within Revenue Cycle Management preferred
Strong knowledge of Microsoft Excel
Ability to work independently and collaboratively within team environment
Able to multi-task and meet tight deadlines
Excellent problem-solving skills
Strong communication skills
Familiarity with ICD-10 coding
Competent with computer systems, software and 10 key calculators
Knowledge of medical terminology

Responsibilities

Submitting medical documentation/billing data to insurance providers
Researching and appealing denied and rejected claims
Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
Following up on unpaid claims within standard billing cycle time frame
Calling insurance companies regarding any discrepancy in payment if necessary
Reviewing insurance payments for accuracy and completeness
Demonstrates knowledge of financial processes, systems, controls, and work streams.
Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
Possesses understanding of service level goals and objectives when providing customer support.
Demonstrates ability to respond to non-standard requests from vendors and customers.
Possesses strong organizational skills and prioritizes getting the right things done.