Accounts Receivable Specialist

Aston Carter•Austin, TX

2d•$28 - $30•Hybrid

About The Position

The Accounts Receivable Specialist provides financial, administrative, and clerical support to ensure the timely and accurate receipt of payments, proper recording of transactions, and prompt resolution of discrepancies in accordance with company policies. This role operates in a high-accountability, fast-paced shared services environment, supporting multiple organizations with separate ERP systems, processes, and priorities. The position requires strong analytical abilities, excellent communication skills, and the confidence to make independent decisions while maintaining a high degree of accuracy and professionalism.

Requirements

3+ years of experience in accounts receivable, collections, or general accounting.
Strong experience in credit management and collections, including handling high daily volumes (40–60 collection notes per day).
High school diploma or GED required.
Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables.
Proficiency in Microsoft Word for documentation and communication.
Ability to operate effectively in multiple ERP and accounting systems.
Knowledge of general accounting principles and accounts receivable processes.
Effective verbal, listening, and written communication skills.
Strong analytical skills with in-depth organizational and decision-making abilities.
High degree of accuracy, attention to detail, and commitment to confidentiality.
Ability to work hard, accept constructive criticism, and consistently meet critical deadlines.
Capability to manage multiple priorities in a high-accountability environment.

Nice To Haves

Associate degree or equivalent from a two-year college or technical school preferred.
Experience with ERP systems such as SAP, Workday, or similar platforms.
Experience with invoicing, cash application, payables, and general accounting software.
Experience in pharmaceutical, biotechnology, or medical technology industries is preferred.
Experience working in a larger organization or shared services environment is preferred.
Strong organizational skills and the ability to self-manage in a dynamic, multi-entity setting.
Flexibility to assist any of the companies supported by the shared services team.
Self-starter mindset with the ability to work independently and take initiative.
Comfort working in a cross-trained team environment, supporting multiple systems, processes, and tools.
Ability to build professional relationships with customers, vendors, and internal stakeholders.

Responsibilities

Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding balances.
Serve as the primary contact for assigned accounts, building and maintaining strong relationships with customers and internal teams.
Maintain and update contact databases and process documentation to ensure accurate and current information.
Navigate company portals and update complex Excel reports, including those requiring VLOOKUPs and pivot tables.
Post payments, reconcile ledgers, and resolve discrepancies in a timely and accurate manner.
Communicate with customers to collect payments, resolve billing issues, and manage payment plans as needed.
Coordinate with collections agencies when necessary to support recovery of overdue accounts.
Support internal teams by responding promptly and professionally to customer and stakeholder inquiries.
Generate financial reports and assist with internal and external audits as required.
Maintain accurate and up-to-date customer data in multiple ERP systems across different organizations.
Identify process inefficiencies in accounts receivable and collections activities and recommend improvements.
Process 40–60 accounts receivable and collections notes daily, typically over 5–6 hours per day, balancing this with 2–3 hours of emails, processing, and other tasks.
Assist with additional tasks, projects, and cross-functional initiatives as assigned within the shared services team.
Adapt to shifting priorities and varying processes across multiple entities supported by the shared services A/R team.