Accounts Receivable Specialist

Aston Carter•Salt Lake City, UT

5d•$18 - $21•Hybrid

About The Position

The Accounts Receivable Specialist administers and supports credit and collections processes to ensure timely and accurate collection of customer payments and proper maintenance of customer accounts. This role focuses on researching credit history, applying appropriate credit lines and payment terms, tracking account status, and supporting collection activities while maintaining accurate records and delivering professional customer service.

Requirements

At least 3 years of hands-on accounts receivable (AR) experience.
Proven experience in collections and debt and credit (AR) activities.
Ability to prepare, interpret, and work with AR aging reports.
Proficiency with SAP or another Tier 1 ERP system for accounts receivable and collections processes.
Working knowledge of accounting and finance principles related to AR and collections.
Strong customer service skills with the ability to handle inquiries and resolve issues professionally.
Proficiency with Microsoft Office applications, including the ability to use Excel functions such as VLOOKUPs.
High school diploma or equivalent education.

Nice To Haves

Experience supporting credit and collections teams in a corporate or shared services environment.
Ability to manage multiple overdue accounts and prioritize collection efforts effectively.
Strong attention to detail and accuracy in data entry and account maintenance.
Effective written and verbal communication skills for preparing collection letters, account statements, and customer correspondence.
Comfort working with debt and credit information while maintaining confidentiality and compliance with internal policies.
Organizational skills to maintain filing systems, documentation, and follow-up schedules.

Responsibilities

Research credit history by collecting personal and business data, running credit reports, and organizing the information for analysis.
Apply acceptable credit lines and payment terms to new customer and supplier accounts in accordance with established policies.
Collect and maintain customer accounts by tracking account status, monitoring outstanding balances, and prioritizing collection activities.
Follow up on overdue accounts by preparing and initiating demand letters, making outbound phone calls to delinquent accounts, and coordinating with external debt collection resources when appropriate.
Assist in the collection of credit information by entering data into the system and running credit reports for new customer accounts.
Help maintain accurate and up-to-date records of customer accounts, ensuring all information complies with internal procedures and controls.
Support the monitoring of overdue accounts by tracking payment statuses, preparing reminders, and organizing follow-up activities.
Assist in the preparation of account statements and collection letters to communicate clearly with customers regarding outstanding balances.
Provide general administrative support to the credit and collections team, including filing, data entry, and responding to customer inquiries in a timely and professional manner.
Collaborate with finance and accounting colleagues to reconcile accounts receivable records and support accurate reporting of aging reports and outstanding balances.