Accounts Receivable Specialist
About The Position
General Fasteners Company located in Livonia, MI is looking to hire a full-time Accounts Receivable Specialist. Do you want the flexibility to both work from home and from the office? Would you like to join a stable and growing local company where there is potential for career growth? If so, please read on! This position earns a competitive starting wage. We also offer great benefits and perks, such as 10 paid holidays including the day after Thanksgiving, Christmas Eve and New Years Eve, generous paid time off (PTO), a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, and a positive team-oriented culture. Our full-time employees also have access to medical, dental, vision, and other insurance options. ABOUT GENERAL FASTENERS COMPANY Founded in 1952, General Fasteners Company is a full-service distributor of Fasteners and Assembly Components. We excel at providing great products, superior customer service, customized Vendor Managed Inventory (VMI) programs, product testing, and engineering solutions for our valued customers. Our company culture plays a large part in our success. With 13 locations in North America, General Fasteners Company continues to provide these services to numerous companies throughout North America. General Fasteners Company continues to find new and innovative ways to service our customers as we carry on the traditional values on which our company was founded. After 70 years, we continue to be a privately held Michigan corporation dedicated to helping our customers reach their strategic goals through inventory solutions. We believe that happy, talented employees add value to our company. We do our best to hire friendly, down-to-earth people who make good team members. We also promote a healthy work-life balance and personal development. A DAY IN THE LIFE OF AN ACCOUNTS RECEIVEABLE SPECIALIST The Accounts Receivable Specialist is responsible for a range of duties related to managing incoming payments, reconciling customer accounts, and resolving billing discrepancies in alignment with established company policies and procedures. This role provides essential financial, clerical, and administrative support to ensure timely, accurate, and efficient processing of receivables. Key responsibilities include analyzing customer payment trends to support improved cash flow, reviewing the accounts receivable aging report on a weekly basis, and issuing monthly statements. The AR Specialist will also communicate regularly with customers via phone and email to address outstanding balances and account concerns, while offering recommendations to the leadership team for process improvement.
Requirements
- Proficiency in Microsoft Excel and Microsoft Office.
- Strong attention to detail and ability to maintain accuracy while meeting deadlines.
- Excellent communication and customer service skills.
- Strong problem-solving and conflict-resolution abilities.
- Associate’s degree/2+ years of related work experience
Nice To Haves
- Experience with Epicor or similar ERP systems preferred.
Responsibilities
- Generate and issue accurate invoices to customers and ensure timely billing.
- Monitor accounts receivable aging and follow up on past-due accounts via email and phone.
- Investigate and resolve billing discrepancies, short payments, and customer claims.
- Reconcile customer accounts and maintain accurate records for reporting and audits.
- Collaborate with internal teams (Sales, Customer Service, Warehouse) to resolve pricing, billing, and delivery issues.
Benefits
- 10 paid holidays including the day after Thanksgiving, Christmas Eve and New Years Eve
- generous paid time off (PTO)
- a 401(k) option
- flexible spending accounts (FSAs)
- life insurance
- flexible work from home opportunities
- a down-to-earth casual environment
- a positive team-oriented culture
- medical, dental, vision, and other insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
