Accounts Receivable Specialist

Propelled Brands Franchising, LLCCarrollton, TX
5dHybrid

About The Position

The Shared Services Accounts Receivable Specialist is responsible for preparing customer invoices, cash applications, reconciliation of customer payments, managing refund requests, data entry of critical customer information, customer service support, and collections for multiple brands. Excel reporting will be required as well as some critical month end tasks. This position will be asked to cross-train and manage additional projects as assigned. We invest in your success with a 6-month, on-site training program. Once training is complete, you will have the option to transition to a hybrid schedule.

Requirements

  • 5 years of accounts receivable experience required with collections experience preferred
  • Proficient in Microsoft Excel and other Microsoft Office products
  • General accounting software experience required, Salesforce and NetSuite experience a plus
  • Self-starter that can work independently
  • Attention to details
  • Able to multitask
  • Manages to deadlines
  • Positive Attitude
  • Team Player

Responsibilities

  • Customer Record Maintenance
  • Prepare customer invoices and statements
  • Create and build customer relationships
  • Identify and resolve billing issues
  • Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger for multiple brands
  • Research and resolve cash exceptions or returns
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Process refund requests for franchisees and members who are in good standing
  • Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
  • Process improvements and documentation
  • Other duties and projects as assigned

Benefits

  • Employer sponsored medical and dental plans
  • Voluntary benefits such as vision, critical illness, accident, and pet insurance
  • 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance
  • Retirement Savings employer match up to 3% and 100% vested
  • Generous paid time off policies
  • Paid Parental Leave for mothers and fathers
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