Accounts Receivable Specialist

Sun Auto Tire and Service•Mesa, AZ

5d•Hybrid

About The Position

The Accounts Receivable Specialist plays a critical role in our growing organization and works closely with field management and external customers to ensure that our receivables are paid within terms. We seek a highly detailed problem solver who knows how to collaborate and effectively communicate with internal and external stakeholders, providing a high level of customer service. Someone who thrives in a fast-paced environment and loves to take an active role in delivering the highest quality work product while providing outstanding support.

Requirements

2-3 Years of B2B collections experience or equivalent
Proficient with Microsoft Office 365, primarily with Excel Pivot Tables and VLOOKUP, Outlook and Adobe
Ability to work independently as well as collaboratively with team members
Analytical and detail oriented
Effective research and problem-solving skills
Strong Customer Service Skills; both internal and external
Excellent verbal and written communication skills
Capacity to multitask and prioritize workload

Responsibilities

Review and analyze assigned accounts daily, communicating with customers via email and phone to obtain payments, resolving issues, noting detailed statuses on shared excel documents
Research and resolve collection issues, discrepancies, or short payments
Communicate with Store and District Managers via email and phone to resolve customer accounts
Process necessary adjustments accurately into the POS system as well as the journal entry share excel document in a timely manner
Monitor shared AR Outlook box, promptly responding to customer and store inquiries
Investigate and resolve customer disputes and invoice discrepancies
Reconcile assigned accounts receivable with the general ledger, researching and resolving variances
Process customer credit card payments in our merchant portal, forwarding copy of receipts to customer
Other duties assigned by management