Accounts Receivable Specialist

The Lorenz Clinic•Victoria, MN

8h•$21 - $24

About The Position

The Position Lorenz Clinic is a multi-site outpatient psychology practice serving children, families, adults, and couples. The Accounts Receivable Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Accounts Receivable Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. The A/R Specialist reports directly to the Revenue Cycle Manager.

Requirements

At least 18 years of age
High School Diploma or equivalent
Prior billing experience
Experience in claims processing along with rules and regulations relating to Medicare, Managed Care and third-party payers
Knowledge of Medicare, Managed Care and Insurance reimbursement systems, including billing forms and requirements for various third-party payers
Reliable transportation
Basic math skills
Outstanding communication skills via phone and email
Ability to maintain a high level of professionalism at all times
Proficiency in all Microsoft applications, especially Excel and Word
Proficiency in all Google applications
Proficiency in provider & payment portals, such as, but not limited to, Availity, PaySpan, Echo Payments, etc.
High level of critical thinking skills, self-motivation, and integrity
Extreme attention to detail and organization
Positive, team-player attitude
Stable and successful work or school history
Ability to maintain interpersonal boundaries and protect client and clinic confidentiality
Ability to sit for long periods of time
Ability to work on a computer for long periods of time
Willingness to learn and master new software
Flexible and adaptable to change

Nice To Haves

Associate’s or Bachelor’s degree in Business, Finance, Medical Billing or Coding, Medical Administration, or similar field
HIPAA experience or training
Prior experience with managed care networks and EAPs, especially within the Mental Health field
Prior collections experience is helpful
Prior experience with Athenanet EHR system
Prior experience billing psychological testing, CTSS codes, and/or E/M codes

Responsibilities

Check insurance benefits and eligibility for all new and existing patients, and communicate these benefits with the responsible clinician
Process credit card payments for copays and other patient responsibility
Work with patients with past due accounts to set up payment plans
Investigate denied claims for successful processing & receipt of payment from insurance
Work with the clinicians to obtain insurance authorizations
Submit claims in a timely manner
Complete and submit EAP billing forms and invoices with follow-up as needed
Correspond with clients, insurers and others involved in the billing process via phone, email and patient portal
Provide excellent customer service
Work to reduce aging and average days’ receivables
Respond to payer inquiries in a timely manner
Review provider billing entries to ensure accuracy
Attend trainings and meetings as scheduled
Maintain up-to-date knowledge of ever-changing billing regulations
Log insurance receipts and patient receipts to ensure they are accurately attributed to accounts
Work with the billing supervisor to create more efficient workflows
Other duties as assigned