Accounts Receivable Specialist

Skywire Holdings Inc

4h•Remote

About The Position

The Accounts Receivable Specialist is a critical financial and operational role that ensures the timely and accurate billing, posting, and collection of customer payments. This individual will help protect and strengthen Gigstreem’s cash flow through disciplined execution, precision, and proactive communication in a fast-paced environment. Gigstreem is a U.S.-based Internet Service Provider (ISP) delivering cutting-edge internet & technology solutions to apartment communities and commercial buildings nationwide.

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, or related field.
2+ years of Accounts Receivable experience.
3+ years of experience with Microsoft Excel.
Strong attention to detail with the ability to meet tight deadlines.
Proficiency in Microsoft Excel.
Excellent communication and problem-solving skills.
Demonstrated ability to identify root causes and independently resolve issues.
2+ Years experience with Stripe billing and payments.
1+ Years experience with CRM platforms (Zoho, Salesforce, HubSpot, etc).

Nice To Haves

High-volume or subscription-based billing experience (preferred for AR experience).
ERP experience (NetSuite preferred).
1+ years experience with AR or billing management software (e.g., NetSuite, Maxio/Chargify, Zuora, FreshBooks, QuickBooks, etc.).

Responsibilities

Generate, process, and issue customer invoices accurately and on schedule.
Apply customer payments (ACH, checks, credit card, wire) to the correct accounts and reconcile discrepancies.
Monitor aging reports daily; identify overdue accounts, initiate collection efforts, and escalate when necessary.
Maintain structured follow-up routines to ensure timely payment and reduction of outstanding balances.
Investigate and resolve billing errors, short payments, disputed charges, and account variances quickly.
Serve as the primary communications liaison for customer billing inquiries across multiple time zones, including some international communications.
Coordinate with Sales, Customer Success, and Operations teams to ensure billing accuracy and resolve account-related issues.
Assist with month-end close by reconciling the AR sub-ledger to the general ledger.
Maintain customer account records and ensure data accuracy in ERP and billing systems.
Support internal and external audits through documentation, reporting, and compliance with internal controls.
Contribute to process-improvement and automation initiatives to reduce manual steps and enhance billing efficiency.
Be self‑motivated and capable of working independently while managing high-volume transactional workflows.