Accounts Receivable Specialist

Amarok•Columbia, SC

1d•$21 - $27

About The Position

Continuously ranked as one of South Carolina’s Best Places to Work, AMAROK (formerly known as Electric Guard Dog) is the Nation’s leader in security industry and the Ultimate Perimeter Security. Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7. Job Summary The Accounts Receivable Specialist is responsible for applying payments received to the appropriate customer accounts and work diligently to resolve any discrepancies in remittances, ensuring that all accounts are accurately reconciled. Additionally, this person will be responsible for managing the collection of outstanding balances from customers, ensuring timely and accurate billing, and maintaining detailed records of all financial transactions. This role involves initiating and following up on collections for past due accounts, generating and explaining invoices, and providing clear explanations of billing details to customers.

Requirements

Excellent verbal and written communication skills.
Ability to work independently and in a team setting.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
Ability to organize, prioritize and multi-task in a fast-paced environment.

Responsibilities

Initiate daily collection phone calls to customers in a professional manner while building a strong customer partnership
Collect and apply payments received through multiple sources accurately on a daily basis (mail, email, bank lockbox, phone).
Review account balances to assess collection efforts required and execute collection steps timely and efficiently.
Make daily collection phone calls to customers in a professional manner while building a strong customer partnership.
Document collection activities in customer account notes
Resolve remittance discrepancies timely.
Identify issues contributing to account delinquency and providing solution support.
Address customer billing inquiries and concerns (email, phone).