Accounts Receivable Specialist - Data Center Billing

AFL Telecommunications•Duncan, SC

10d•Hybrid

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of over $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. The Accounts Receivable Specialist will be responsible for end-to-end management of invoicing Microsoft. This role ensures timely and accurate processing, submission and reconciliation of project and non-project-based invoices. This position works closely with project managers and Microsoft contacts to resolve issues and maintain strong client relationships. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills and has experience working with customer-facing systems.

Requirements

3+ years of Cash Applications and/or AR experience
Proficient in MS Office
Experience with customer invoicing portals
Self-driven to achieve stated objectives with limited supervision in a fast-paced environment
Proactive, organized, detail-oriented and able to multitask effectively
Demonstrates initiative and the ability to make connections in work tasks, anticipating next steps and knows when to escalate issues for resolution
Strong customer focus, with an emphasis on both internal and external clients
Strong communication skills, both written and verbal
Required to sit for most the day with occasional walking around the
Specific vision abilities include close vision and the ability to adjust focus

Nice To Haves

Associate’s degree preferred
Oracle experience preferred

Responsibilities

Prepare, review and submit invoices to customer portal, ensuring accuracy and compliance with contract terms and Microsoft's billing requirements.
Track invoices, ensuring all project related billing is complete and discrepancies are addressed timely
Monitor portal submissions and resolve any upload errors or rejections promptly
Work closely with project managers and internal team to gather required documentation for invoicing
Communicate with customers regarding billing inquiries in a timely and effective manner
Assist with collection of data requested for internal and external audits
Other duties as assigned