Accounts Receivable Specialist

BallenIsles Country Club•Bradenton, FL

22d

About The Position

Our mission at ICON Management is to consistently anticipate and exceed our customers' expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism. We seek to make a meaningful contribution to the well-being of our community and our associates. Position Summary: Work directly with Homeowners, Community Managers, and other departments to ensure timely processing of deposits, collection of monthly dues, and monthly house charges. Oversees onsite daily receivables functions and supports all departments. High volume of communications with members regarding invoices and statements of accounts via email and phone.

Requirements

High School Diploma required, associate's degree preferred.
Advanced computer and Excel training.
Customer Service.
Accounting and computer software knowledge.
Experience with Microsoft office.
Ability to communicate effectively and courteously with managers, residents, guests, and employees in one-on-one and small group situations in a fast paced environment.
Must be computer literate.
Actively seek growth and development within the profession.
Understanding that growth participation is directly related to your personal efforts and dedication to the profession.

Nice To Haves

Experience working with CINC a plus.

Responsibilities

Delivers and promotes prompt, courteous, and outgoing friendly service to all residents, guests, and fellow employees.
Accurate posting of payments in the billing system to appropriate client accounts within receipt of payment.
Accurately research accounts and have the ability to explain the account/invoice to the client/customer.
Regularly scheduled reporting on the status of accounts receivable in arrears.
Direct and coordinate collections activities – send out late notices, emails, and make phone calls in accordance with board approved collection policy.
Work with treasurer to review small delinquent amounts and make recommendations regarding appropriate write offs.
Investigate account questions regarding events, gift certificates, and distribution of charges into accounting system.
Investigate owner questions regarding account balances.
Verify and post transactions.
Maintain historical records.
Work collaboratively with other departments.
Demonstrate a strong commitment to performance accountability.
Back up for Front Desk