Accounts Receivable Specialist

Welders Supply of Louisville•Louisville, KY

13d

About The Position

The Accounts Receivable Specialist is responsible accurate billing, payment processing, and customer account support within a fast-paced welding equipment and industrial gas distribution environment. This role ensures timely invoicing, maintains accurate financial records, and supports strong customer relationships by resolving account inquiries and discrepancies. Success in this role requires strong customer service, time management, attention to detail, and a working knowledge of accounts receivable processes.

Requirements

Working knowledge of accounts receivable and general bookkeeping practices
Strong attention to detail with a high level of accuracy
Effective time management and the ability to prioritize tasks in a deadline-driven environment
Professional and friendly communication skills with both internal teams and customers
Proficiency in Microsoft Office (Word, Excel) and accounting/ERP systems (TIMS experience a plus)
Ability to handle sensitive and confidential information with discretion
Strong organizational and problem-solving skills
Bachelor’s degree in Accounting or related field preferred; equivalent experience will be considered
1–3 years of accounts receivable, billing, or general accounting experience preferred
Experience in a distribution, industrial, or B2B environment is a plus

Nice To Haves

Experience with rental billing (e.g. cylinder rentals)
Familiarity with high-volume invoicing and order-based billing environments
Understanding of credit terms and customer account management in distribution

Responsibilities

Verifying accuracy of billing data and correcting order discrepancies prior to invoicing
Generating invoices according to company practices and balances batch totals
Assisting with order entry as required, ensuring accurate recording of amounts due bases on items purchased or services rendered
Maintaining and updating customer account information, including contact details and billing requirements
Processing customers' credit card payments and issuing receipts via email when applicable
Responding to customer inquiries related to billing, payments, and account status
Balancing daily credit card and cash transactions
Reviewing, researching, and resolving discrepancies and past-due balances
Partnering with Collections Specialist to reconcile accounts and support collection efforts
Preparing, posting, verifying, and recording customer payments and accounts receivable transactions
Escalating complex issues to the Accounting Operations Manager, as needed
Assisting with rental and recurring billing processes (cylinder rentals)
Providing backup support for incoming calls, including routing and message taking
Supporting general customer inquires and providing friendly and professional serve
Maintaining organized accounting records through filing, copying, and document retrieval
Performing other related duties as assigned