Accounts Receivable Specialist

Airgas • Tampa, FL

24d • Onsite

About The Position

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Accounts Receivable/Collections Specialist in Tampa, FL! We are looking for you! This role is 100% onsite in Tampa, FL. Hours 8am to 5pm Quentin Chavis Jr. / [email protected] / 346-459-4397 Under the direction of the VP of Finance, the Small Balance Collection Specialist is responsible for the customer service and collection of accounts receivable within the Region, with a goal of maintaining a healthy Accounts Receivable position. The Small Balance Collection Specialist is responsible for maintaining consistent and high quality work; ensures that proper steps are taken each day to protect Airgas’ interests in receivables, assets and to further reduce the risk of bad debt write off. Adheres to South Region/Division protocols and achieves assigned metrics for outbound calls, order release, worklist compliance towards the goal of promoting prompt payment of outstanding invoices and other matters that will maximize cash flow. Provides day to day Customer Service Works internally across the Region and externally directly with customers to reduce total AR and Days Sales Outstanding (DSO) Maintains quality relationships with branch managers and involves regional managers when necessary and keeps them informed of issues at all times Engages appropriate field personnel as needed to expedite resolution of outstanding payments Communicate with cash applications to ensure payments are properly applied and resolve any potential issues Completes administrative work for the department with strong need for compliance to deadline and prompt response Maximizes collection effort in accordance with Airgas Credit & Collection Policy Maintains fast pace for time sensitive collection efforts on the unique portfolio of small accounts Reconciles difficult or disputed accounts; forwards calls when customer requests escalation Communicates and escalates potential risks to VP of Finance Identifies issues with billing, pricing and cylinders that cause customer service problems and works to resolve such issues

Requirements

• High School Diploma/GED required
• At least 4 years of prior experience in credit & collections, accounts receivable, finance and/or related field
• Prior experience should include the ability to demonstrate a proven track record of success in a high-volume AR role
• Proficient in Google suite applications and Microsoft Office (Word, Excel)
• A strong “customer service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
• Ability to build positive relationships and strive to understand customer’s needs, both internal and external.

Nice To Haves

• Associate’s degree in Business, Accounting or related-field preferred
• Prior experience with SAP or an ERP system is highly preferred

Responsibilities

• Customer Service
• Works internally across the Region and externally directly with customers to reduce total AR and Days Sales Outstanding (DSO)
• Maintains quality relationships with branch managers and involves regional managers when necessary and keeps them informed of issues at all times
• Engages appropriate field personnel as needed to expedite resolution of outstanding payments
• Communicate with cash applications to ensure payments are properly applied and resolve any potential issues
• Completes administrative work for the department with strong need for compliance to deadline and prompt response
• Maximizes collection effort in accordance with Airgas Credit & Collection Policy
• Maintains fast pace for time sensitive collection efforts on the unique portfolio of small accounts
• Reconciles difficult or disputed accounts; forwards calls when customer requests escalation
• Communicates and escalates potential risks to VP of Finance
• Identifies issues with billing, pricing and cylinders that cause customer service problems and works to resolve such issues

Benefits

• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED