Accounts Receivable Specialist
ITEL LABORATORIES INC•Jacksonville, FL
•Onsite
About The Position
The Accounts Receivable Specialist will manage the Company’s accounts receivable process, ensuring timely and accurate billings and collection of payments, maintaining customer accounts, and providing exceptional service to our customers.
Requirements
- High school diploma or equivalent
- Two (2) years of related job experience preferred
- Strong organizational skills and detail oriented
- Proficient with Microsoft Office Software, including but not limited to, Excel, Word, and PowerPoint
- Strong written communication and oral presentation skills
- Ability to prioritize and manage multiple tasks effectively
Nice To Haves
- Knowledge of Salesforce and/or NetSuite
Responsibilities
- Maintain accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are investigated and resolved
- Ensure company SLAs are met
- Provide guidelines and documentation for customer accounts
- Monitor and collect outstanding receivables by contacting customers via email and phone.
- Process high volume invoices and/or bulk billing statements to customers while verifying accuracy, such as billing details and customer specific requirements
- Audit accounts for accuracy and completeness
- Resolve billing discrepancies and tend to customer inquiries
- Perform daily cash management duties, including the record of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable subledger.
- Perform a variety of general accounting and administrative duties including answering phones, preparing correspondence, updating various lists/reports, performs data entry functions, files, copies, scans, and faxes documents
- Maintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for information
- Deliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategies
- Escalate accounts to supervisor/manager when appropriate
- Perform other work-related duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
