Accounts Receivable Specialist

Aston CarterChesterfield, MO
19h$24 - $30Hybrid

About The Position

Assist the Collections function within the Credit Department by handling a portfolio of business-to-business customers. This role involves managing a designated territory and a National Account. The primary responsibilities include collections and dispute resolution through phone, e-mail, and mail communications.

Requirements

  • Experience in Collections, Accounts Receivable, and B2B interactions.
  • Proficiency in Excel.
  • Bachelor's degree in Accounting or a related field preferred.
  • 2+ years of experience working with business-to-business credit and collections.
  • 1-2 years of experience with an ERP system and accounts receivable specific software.
  • Ability to use Microsoft Office Applications.

Nice To Haves

  • Equivalent combination of experience and education indicating the ability to perform essential functions may substitute on a year-for-year basis.

Responsibilities

  • Locate and contact delinquent customers to collect payments or resolve disputes via phone, e-mail, and mail.
  • Advise external customers on necessary actions and strategies for debt repayment to prevent product or service delays.
  • Identify, organize, and document all efforts using computer systems, including customer details and financial status.
  • Act as a liaison between external and internal customers to help resolve disputes preventing payment.
  • Build and maintain relationships with both internal and external customers.
  • Perform various administrative functions for accounts, including recording customer contact changes.
  • Provide requested information to customers, such as invoice copies.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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