Accounts Receivable Specialist (Collections)

Barry-WehmillerClayton, MO
10dOnsite

About The Position

About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Collects on progress billing /milestone invoic ing and related project invoices for n ew e quipment (machinery) sales . Supports progress billing , customer portal and cash application specialist s in addition to division & corporate finance , project managers, sales and professional service organizations .

Requirements

  • Performs well in an individual and t ea m environment .
  • E ffective communication skills (verbal and written) .
  • Strong organization and time management skills .
  • Detail oriented and a nalytical .
  • Professional and courteous .
  • Comfortable working in a fast - paced environment .
  • Ability to summarize and concisely report the status of work and known issues.
  • Ability to work effectively in multiple systems simultaneously
  • Experience and knowledge of the full order - to - cash lifecycle.
  • 1 -5 years’ experience with progressive payment contractual agreements ( progress billing ) .
  • Proficient in Microsoft Office Suite .
  • Strong Excel skills are .

Nice To Haves

  • Bilingual with English and Spanish preferred.
  • Microsoft D365 experience is a plus

Responsibilities

  • Collect on and monitor progress billin g invoices for customer engagements within the scope of new machinery sales including professional service, freight and upgrades.
  • Participate in weekly customer project status meetings and maintain ongoing communication with internal project teams to stay apprised of milestone status or achievement and payments.
  • Maintain collection records within an ERP system including up to date comments and collection status codes ; proactively communicate with customer and company project contacts and maintain record s for all customer communications - emails, phone calls and meetings.
  • Collect on non-project invoices as assign ed
  • Support billing invoice requests for project life cycles , ensuring invoices are created timely and accurately in alignment with project status and in accordance with project timelines , change orders and ship dates.
  • Provide feedback and support to AR leadership in reporting for slippage, week-over-week adjustments, and high-volume fluctuation .
  • Facilitate communications necessary for resolution on failed/rejected invoices and guide the credit and rebill process to final resolution.
  • Field customer inquiries and provide customers with requested documentation when requested and deemed appropriate .
  • Meet or exceed metrics set forth by the Billing Supervisor .
  • Identify areas for process improvement and offer solutions .
  • Work with the billing team in transitioning to a new ERP system .
  • Support our internal and divisional partners in a professional manner .
  • Ability to work across multiple divisions with a variety of billing/invoicing tasks .
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