Accounts Receivable Collections Specialist

Aston Carter•St. Louis, MO

1d•$49,000 - $54,000•Onsite

About The Position

We are seeking a dedicated B2B Collections Specialist to manage collections across all divisions, focusing on outbound B2B contact to reduce past-due balances and enhance cash flow.

Requirements

Proficiency in collections, accounts receivable, accounting, and reconciliation.
Expertise in outbound call and email sequences tailored to aging buckets such as 30/60/90+ days, with immediate documentation and scheduled follow-ups.
Ability to distinguish between pricing disputes, purchase order issues, and delivery discrepancies, and escalate with supporting evidence.
Prioritization of highest-balance, oldest receivables, and customers with repeated broken promises.
Ensures monthly statements and receipts are complete and accurate, reconciling unapplied cash and short-pays before sending.
Experience in collecting complete credit applications, verifying trade references, and flagging risk indicators for review.
3–5 years of B2B accounts receivable and collections experience.
Strong phone and email etiquette with a confident, empathetic, and firm approach.
High attention to detail, especially in statement preparation and receipt handling.
Strong interpersonal skills and professionalism.
Ability to work in a paper-heavy environment during system transitions.
Comfortable with ambiguity and adept at problem-solving.
Sense of urgency and adaptability.
High School Diploma (minimum).
Experience with Oracle ERP and comfort with ERP workflows, aging reports, and customer master data.

Responsibilities

Monitor and collect accounts receivable via phone and email, ensuring documentation and follow-up on promises-to-pay.
Research and address customer account issues related to pricing, delivery, purchase orders, receiving, and tax, escalating when necessary.
Identify slow-paying accounts and recommend candidates for collection action, prioritizing by risk and aging.
Prepare and send monthly customer statements and receipts, ensuring accuracy and completeness.
Process customer credit applications and maintain accurate accounts receivable records.