Accounts Receivable Representative
About The Position
ESCALADE Escalade is a publicly traded leader in sports and recreation, with over 100 years of innovation across iconic brands like Goalrilla, STIGA, Bear Archery, ONIX, Brunswick Billiards, and more. Headquartered in Evansville, Indiana, we design, manufacture, and distribute sporting goods that bring families and communities together through active play. Explore more at Escalade, Inc. , Escalade Sports , follow us on Facebook , Instagram , YouTube , and LinkedIn . Position Overview: Accounts Receivable Representative will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues, and reducing accounts receivable.
Requirements
- High School Diploma required; 2+ years of collections experience preferred
- Basic knowledge of accounting principles
- Strong organizational and multi-tasking skills
- Excellent problem-solving ability and attention to detail
- Professional communication skills—able to handle challenging conversations with tact
- Proficiency with computers and data entry systems
- Effective listening and phone etiquette
Responsibilities
- Manage account-specific research and resolution to meet A/R goals and metrics
- Make outbound collection calls in a professional, customer-focused manner
- Investigate and resolve disputes, billing issues, and complaints
- Coordinate with internal teams and customers to ensure timely follow-up and resolution
- Process account adjustments, refunds, write-offs, and credit memos
- Support the Corporate Credit Manager with additional duties as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
