Accounts Receivable Representative

NATIONAL PARTNERS IN HEALTHCARE•Richardson, TX

4d•$17 - $24•Remote

About The Position

National Partners in Healthcare (NPH) is a progressive healthcare company specializing in anesthesiology. We partner with physicians and health systems to deliver high quality care, aligning synergies and best practices to achieve superior outcomes. As a leader in the industry, we believe in developing a foundation of trust, transparency, and excellence in everything we do. The success of our company has created excellent career advancement opportunities that support a healthy work/life balance. The Accounts Receivable Representative is responsible for collecting outstanding accounts receivable from patients and third-party payers.

Requirements

High-school graduate or equivalent.
Two years of collection experience required.
Skill in verbal and written communication.
Basic math skills for calculating anesthesia units and proper reimbursement
Medical terminology
Basic knowledge of insurance processing, guidelines and laws
Knowledge of TWCC guidelines and laws
Knowledge of managed care, Medicare and Medicaid guidelines
Data entry skills.
Knowledge of CPT, ICD-10 and ASA codes
Good problem solving skills
Decision making ability
Strong analytical skills
Skill in gathering and reporting information.
Ability to work effectively with staff, physicians and external customers.
Must have a pleasant disposition and high tolerance level.
Must be able to work as part of a team
Ability to work independently with limited supervision.
Skill in computer applications including MS Word, MS Excel and Compass 21.

Nice To Haves

Associate or bachelor’s degree in business administration or related field of study is preferred.
Prefer experience in a health care organization.

Responsibilities

Phone insurance companies for status on outstanding claims.
Process and follow up on appeals to insurance companies.
Phone patients for payment or payment arrangements on outstanding balances.
Print and re-file claims as needed.
Work correspondence daily.
Answer incoming patient, insurance company and physician office telephone calls.
Research/audit patient accounts for further payment or adjustments
Work Analyzer reports as assigned.
Maintain basic proficiency with using spreadsheets.
Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
Must be able to work 40-50 accounts daily.
Maintain accuracy rating of 90% or greater on audited accounts.
Meet productivity standards as set by the department.
Maintains strictest confidentiality.
Adhere to all company policies and procedures.
Adherence to and compliance with information systems security is everyone’s responsibility.
It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.