Accounts Receivable Representative
About The Position
Essential Duties and Responsibilities 1. Handle debt collections as needed to keep accounts updated 2. Interact with customers and follow up on past-due invoices via phone and email 3. Investigate and resolve customer account and billing discrepancies 4. Manage shared accounts receivable email, and answer phone calls and voicemails 5. Process invoices and credit memos 6. Create electronic invoicing using customer portals 7. Apply customer deposits to open invoices 8. Process customer payments via credit card 9. Review customer credit applications and assess D&B credit reports to grant or deny credit 10. Additional project-based responsibilities as requested
Requirements
- Associate Degree in Accounting, Finance, or Business Administration
- Proficient in the Microsoft Office Suite of Products
- Strong verbal and written communication skills
- Commitment to excellent customer service
- Strong organizational skills and detail-oriented
- Strong critical thinking and problem-solving skills
- Self-Starter and solution-oriented
- Be able to work within a strong team environment
Nice To Haves
- Experience with accounting software systems a plus
Responsibilities
- Handle debt collections as needed to keep accounts updated
- Interact with customers and follow up on past-due invoices via phone and email
- Investigate and resolve customer account and billing discrepancies
- Manage shared accounts receivable email, and answer phone calls and voicemails
- Process invoices and credit memos
- Create electronic invoicing using customer portals
- Apply customer deposits to open invoices
- Process customer payments via credit card
- Review customer credit applications and assess D&B credit reports to grant or deny credit
- Additional project-based responsibilities as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
