Accounts Receivable Representative I

J.B. Hunt•Lowell, AR

About The Position

Under routine supervision, this position is responsible for managing the efficiency and accuracy of the application of all charges for invoicing purposes for accounts with lowest complexity. Identify and resolve issues regarding freight payment with the customer, (e.g., collections, variances).

Requirements

High School Diploma or GED with 1-2 years combination of education, experience and training.
Proficient computer skills
Ability to act professionally
Ability to communicate through writing effectively
Ability to communicate verbally effectively
Ability to quickly learn a new software system
Ability to manage multiple, competing priorities
Ability to multi-task
Ability to work as part of a team
Self-motivation
Ability to pay attention to detail
Basic critical thinking skills
Basic organization skills
Basic time management skills.

Nice To Haves

Associate's degree in finance, Business Administration/Management, Communication, Transportation Logistics, or related field with 1-2 years of experience

Responsibilities

Accurate and timely invoicing.
Network and build relationships with both JB Hunt employees and external customers by responding to inquiries and complaints regarding accessorial billing processes, notifications, billing issues, etc. and identify root cause and solutions to issues.
Direct the application of customer payments to outstanding invoices.
Manage receivables to include auditing, processing balance dues, and revenue adjustments.
Obtain and investigate missing or incomplete documentation to meet customer billing requirements.
Reach out to customer contacts for payment status.
Reduce outstanding accounts receivables of assigned customers.
Set up automated aging reports.
Audit billed charges for validity.
Work with internal teams to improve processes, discuss action plans, and/or contractual changes, and achieve organizational/department/team goals and objectives.