Accounts Receivable/Customer Service/Lease Administrator

University City Housing CompanyBryn Mawr, PA
12d

About The Position

Accounts Receivable/Customer Service/Lease Administrator University City Housing Company is a Philadelphia-based property management company with significant real estate holdings in and around the Philadelphia metropolitan area. Our current portfolio consists of 4,000 residential units and 250,000 square feet of commercial space. We are currently seeking an experienced Accounts Receivable/Customer Service/ Lease Administrator to handle resident accounts from Lease Inception to Lease Termination. Candidates must have a strong knowledge of Excel, the ability to multi-task, and excellent organization. Strong written and oral communication skills. Exposure to AMSI and/or Entrata is a plus! Accounts Receivable/Customer Service/Lease Administrator Responsibilities include but are not limited to: Lease Administration - Handling tenant accounts from lease inception to lease termination Maintaining, auditing, and updating resident accounts Following the financial transactions of the lease (collections, rent, renewals, etc.) Direct interaction/correspondence with Property Managers in reference to move-ins, move-outs, tenant complaints, and security deposit returns. Communication with various levels of management and residents Customer Service Data analysis Special projects as requested by Management Ideal Candidate Profile: Previous experience in accounts receivables, payables and/or bookkeeping Process-oriented individual with strong organization skills Customer service skills Prior experience in a high volume firm Strong written oral and communication skills Our Comprehensive Benefits Package for Full-Time Employees Includes: Opportunities for professional and personal development and career growth Competitive Salary Comprehensive Health Insurance - Medical, Dental, Vision Medical & Dependent Care Flexible Spending Accounts (FSA) Retirement plan – 401(k) with up to 4% employer match Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays) Employer-paid Short-term Disability Voluntary Long-term Disability Voluntary Life Insurance Voluntary Hospital Indemnity Insurance Employee Assistance Program (EAP) Annual Awards & Recognition Company Paid Certifications & Licensing Employee Referral Program Apartment Discount Available Link to our real estate portfolio: www.uchcareers.com/our-properties

Requirements

  • Strong knowledge of Excel
  • Ability to multi-task
  • Excellent organization
  • Strong written and oral communication skills
  • Previous experience in accounts receivables, payables and/or bookkeeping
  • Process-oriented individual with strong organization skills
  • Customer service skills
  • Prior experience in a high volume firm
  • Strong written oral and communication skills

Nice To Haves

  • Exposure to AMSI and/or Entrata is a plus!

Responsibilities

  • Lease Administration - Handling tenant accounts from lease inception to lease termination
  • Maintaining, auditing, and updating resident accounts
  • Following the financial transactions of the lease (collections, rent, renewals, etc.)
  • Direct interaction/correspondence with Property Managers in reference to move-ins, move-outs, tenant complaints, and security deposit returns.
  • Communication with various levels of management and residents
  • Customer Service
  • Data analysis
  • Special projects as requested by Management

Benefits

  • Opportunities for professional and personal development and career growth
  • Competitive Salary
  • Comprehensive Health Insurance - Medical, Dental, Vision
  • Medical & Dependent Care Flexible Spending Accounts (FSA)
  • Retirement plan – 401(k) with up to 4% employer match
  • Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
  • Employer-paid Short-term Disability
  • Voluntary Long-term Disability
  • Voluntary Life Insurance
  • Voluntary Hospital Indemnity Insurance
  • Employee Assistance Program (EAP)
  • Annual Awards & Recognition
  • Company Paid Certifications & Licensing
  • Employee Referral Program
  • Apartment Discount Available
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