Accounts Receivable Coordinator

The Raymond CorporationCharlotte, NC

About The Position

As an Accounts Receivable Coordinator, you will be responsible for managing the invoicing and collection process to ensure timely receipt of payments from customers. This involves reviewing invoices, contacting customers regarding overdue payments, resolving account discrepancies, and providing exceptional customer service. Additionally, you will collaborate with cross-functional teams and assist in audit inquiries to maintain accurate financial records. By fulfilling these responsibilities, you will contribute to the efficient management of accounts receivable processes, maintain positive customer relationships, and support the overall financial integrity of the organization.

Requirements

  • All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.
  • Associate's degree in accounting, business, or related field preferred; or
  • 2-3 years of equivalent combination of education, training, and experience will be considered.

Nice To Haves

  • Demonstrated willingness to learn about the organization, customer base, and role processes.
  • Self-motivated, organized, and capable of swiftly switching tasks as needed in a dynamic environment.
  • Collaborative team member with a proactive approach to seeking assistance and offering support to peers.
  • Ability to adapt within established processes while actively contributing to process improvements.
  • Strong analytical skills, with a curious mindset and a proactive attitude towards learning.
  • Exceptional attention to detail and thoroughness in all tasks.
  • Excellent customer service skills, with a commitment to providing exceptional support to both internal and external stakeholders.

Responsibilities

  • Invoice Management and Collection
  • Discrepancy Resolution
  • Reconciliation and Reporting
  • Customer Service and Support
  • Perform any other duties as assigned or required to support the company's overall operations and objectives.

Benefits

  • Medical, Dental and Vision Insurance, Prescription Drug Plan.
  • Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
  • Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
  • Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
  • Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.
  • Flexible Work Arrangements: This includes remote work options and flexible scheduling.
  • Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
  • Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
  • Company-sponsored social events and team-building activities.
  • Employee recognition program
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