Accounts Receivable Coordinator

RANDYS WorldwideEverett, WA
6d

About The Position

RANDYS Worldwide, a leading manufacturer and distributor in the automotive aftermarket, is seeking an Accounts Receivable Coordinator to join our corporate finance team. This role plays a key part in supporting customer relationships, ensuring accurate financial transactions, and maintaining efficient Accounts Receivable operations. The ideal candidate is detail-oriented, customer-focused, and proactive. Candidate will thrive and grow in a fast-paced environment, communicates clearly, and collaborates effectively across departments.

Requirements

  • 2 years of experience in Accounts Receivable or a similar role.
  • Understanding of accounts receivable principles and processes.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Exceptional attention to detail and commitment to accuracy.
  • Strong organizational, time-management, and multitasking abilities.
  • Proven problem-solving skills and ability to work cross-functionally.
  • Proficiency in Microsoft Excel, including VLOOKUP.
  • Strong interpersonal skills and a team-oriented attitude.

Nice To Haves

  • Experience with ERP systems; Great Plains (GP) preferred but not required.

Responsibilities

  • Serve as the secondary contact on the main Accounts Receivable phone line, assisting customers with billing questions, payments, and account discrepancies.
  • Respond promptly and professionally to customer emails and calls regarding invoices, balances, and payments.
  • Manage a shared AR inbox, ensuring timely and accurate responses.
  • Act as a liaison between Sales, Customer Service, and Accounts Receivable to resolve customer-related issues and maintain smooth cross-functional communication.
  • Process customer adjustments, credit memos, and refunds accurately and in accordance with company policies.
  • Issue refund checks and process credit card transactions as required.
  • Prepare all Sales- and Customer Service-related credit memos and customer refunds.
  • Apply credits as applicable.
  • Maintain accurate customer records in the accounting system and tax software.
  • Ensure proper documentation and tracking of payments, credits, and customer information.
  • Perform daily non-AR cash postings to support accurate financial reporting.
  • Process and distribute weekly invoices for assigned customers.
  • Prepare and mail monthly statements and provide invoice copies upon request.
  • Coordinate with multiple warehouse locations to resolve issues preventing orders from invoicing or shipping.
  • Generate and distribute weekly, monthly, and quarterly AR reports to the Senior Accounts Receivable Manager.
  • Partner with the General Ledger team to resolve monthly unposted invoice discrepancies.
  • Contribute to a positive, collaborative team environment.
  • Manage multiple priorities efficiently while maintaining a high level of accuracy.
  • Support departmental and organizational goals through teamwork and flexibility.
  • Perform additional duties as assigned to support the success of the Accounts Receivable department.
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