Accounts Receivable Coordinator - Collections
About The Position
The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, to include: collection calls, correspondence, account review and customer service. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team:
Requirements
- High school diploma or GED (General Education Diploma) equivalency
- Minimum 1 to 2 years related experience; or an equivalent combination of education and experience
- Knowledge of billing and collections procedures
- PC literate with experience with Microsoft Outlook, Word and Excel
Nice To Haves
- High volume, corporate collections experience preferred
- Accounts Receivable experience preferred
Responsibilities
- Creates and implements new collection processes to increase efficiency
- Provides customer service regarding collection issues
- Processes and reviews account adjustments
- Resolves client discrepancies
- Processes short payments
- Monitors and maintains assigned accounts, to include: customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
- Reduces delinquency for assigned accounts
- Communicates and follows up effectively regarding customer accounts on a timely basis
- Establishes and maintains effective and cooperative working relationships with internal and external customers
- Provides weekly and monthly reporting to direct supervisor
- Provides monthly Delinquency notices
- Processes and reports on monthly credit memos
- Assumes responsibility for high volume phone calls to assigned delinquent customers
- Reconciles customer disputes as they pertain to payment of outstanding balances that are due
- Provides excellent and considerate customer service to internal and external customers
- Other duties as required and assigned
Benefits
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Access wages early with the Rain financial wellness app
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- + more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Support Activities for Transportation
Education Level
High school or GED
