Accounts Receivable & Collections Specialist
About The Position
We are seeking a proactive and detail-oriented Accounts Receivable & Collections Specialist to assist in managing collections by working with accounting to determine payment application and confirm details with customers. Responsibilities include making daily phone calls and emails to follow up on payment statuses, collecting credit card information, and updating notes in Great Plains. The role also includes collaborating with project managers and management to resolve issues that may delay invoice payments and scheduling follow-up actions as needed. This position requires excellent communication, organization, and problem-solving skills to ensure smooth and efficient collections processes. The position is based in the Denver, Colorado area with a hybrid work model (four days from office, one from home), if preferred. About LINX: Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted—one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we’re growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.
Requirements
- 2–5 years of experience in accounts receivable.
- Strong organizational and communication skills.
- High attention to detail and ability to manage multiple priorities.
- Proficiency in Microsoft Excel.
Nice To Haves
- Familiarity with telecommunications or construction contracts, particularly milestone-based payment structures.
- Experience with billing cycles related to structured cabling or telecommunications projects.
- Knowledge of project-based accounting and job costing.
Responsibilities
- Maintain accurate documentation of customer financial records, including updates for name or address changes, mergers, or mailing attentions, and ensure customer payment information is current.
- Handle collections by following up on overdue accounts with clients, including those tied to long-term contracts or projects.
- Assist in resolving payment issues by contacting clients and providing necessary information to internal teams, such as sales, operations, and shipping, as well as directly to customers.
- Ensure customer accounts are accurately balanced, with a focus on reconciling long-term contracts and projects.
- Collaborate with project managers to align accounts receivable processes with job costing and project milestones, especially for construction or cabling projects involving phase-based payments.
- Generate detailed AR reports, manage aging reports, and provide regular updates to management on outstanding accounts.
Benefits
- 401K with 50% employer match up to first 4%
- Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
- 8 Paid Holidays
- 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
